Privacy Policy

Effective Date: [Insert Date]

At Embrosquare, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.embrosquare.com.

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1. Information We Collect

When you use our website, we may collect the following information:

a) Personal Information:

Full Name

Email Address

Phone Number

Shipping/Billing Address

Payment Method (secured via third-party gateways)

b) Technical Data:

IP Address

Browser Type

Device Information

Location (approximate)

Pages Viewed & Time Spent

c) Order & Transactional Data:

Product preferences

Purchase history

Delivery details

Communication records (via email/chat)

We do not store any card or payment details on our servers. All payments are securely processed through trusted third-party gateways like Razorpay/PayU.

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2. How We Use Your Information

We use the collected data to:

Process and deliver your orders

Send order updates and shipping details

Respond to your queries and support requests

Improve our website, products, and customer experience

Send promotional offers (only with your consent)

Prevent fraud and ensure platform security

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3. Data Protection & Security

We use industry-standard security practices to protect your personal data from unauthorized access, alteration, or disclosure, including:

Secure HTTPS encryption

Trusted payment gateways

Limited employee access to sensitive data

Regular malware and security scans

However, no method of transmission over the internet is 100% secure. While we do our best, we cannot guarantee absolute security.

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4. Sharing Your Information

We never sell or rent your personal data. We may share your information only with:

Logistics Partners for shipping and delivery

Payment Gateways for secure transactions

Marketing Tools (e.g., email platforms) with strict confidentiality terms

Government or legal agencies only if required by law

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5. Your Choices & Rights

You can opt-out of marketing emails anytime by clicking "Unsubscribe" in our emails.

You can request to view, update, or delete your personal data by emailing support@embrosquare.com.

You can disable cookies through your browser settings if you do not want your browsing data to be collected.

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6. Cookies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. By continuing to browse the site, you consent to our use of cookies. You may choose to disable them via your browser settings.

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7. Children’s Privacy

Embrosquare does not knowingly collect data from individuals under the age of 13. If we become aware of such data being collected, we will delete it promptly.

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8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be available on our website with the "Effective Date" at the top.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Email: embrosquare@gmail.com

Terms & Conditions

Welcome to Embrosquare. These Terms & Conditions govern your use of our website www.embrosquare.com and the purchase of our products. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please do not use our services.

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1. Products & Services

All products sold under the brand Embrosquare are custom-crafted embroidered apparel, designed with quality and care.

Product images on the website are for illustrative purposes only. Slight color or design variations may occur due to lighting or embroidery textures.

We reserve the right to limit the sales of our products to any person, region, or jurisdiction.

2. Orders & Payments

Orders are accepted only after full payment confirmation (except for COD).

We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized use, or violation of our policies.

Prices are listed in INR and include applicable taxes unless mentioned otherwise.

Embrosquare uses secure third-party payment gateways (e.g., Razorpay) to process payments. We do not store any payment/card information on our servers.

3. Shipping & Delivery

Shipping timelines are usually 3–7 business days within India.

Delivery delays may occur due to external circumstances (weather, strikes, courier issues).

Refer to our full [Shipping Policy] for detailed terms.

4. Returns & Exchanges

Returns are accepted only in case of damaged, defective, or incorrect items.

Size exchanges are allowed once per order, subject to availability and condition of the product.

Return/exchange requests must be raised within 7 days of delivery.

Read our full [Return & Exchange Policy] for conditions and steps.

5. User Responsibilities

By using this website, you agree to:

Provide accurate and up-to-date personal and payment information.

Not misuse the website for fraudulent or harmful purposes.

Not attempt to reverse engineer, copy, or tamper with any part of the website or its content.

Not submit false reviews or impersonate another individual or brand.

6. Intellectual Property

All content on the site—including logos, designs, images, product names, and text—is the exclusive intellectual property of Embrosquare and may not be copied, reproduced, or used without written permission.

Unauthorized use of our content or designs (including embroidery patterns) may lead to legal action.

7.Website Access & Usage

We strive to provide a seamless shopping experience but do not guarantee uninterrupted access at all times.

The website may occasionally be unavailable due to updates, maintenance, or unforeseen issues.

We reserve the right to change, suspend, or discontinue any part of the website at any time.

8. Communication

By placing an order or contacting us, you consent to receive order updates, shipping details, promotional emails, or WhatsApp messages from Embrosquare. You can opt out of marketing messages anytime.

9. Limitation of Liability

Embrosquare will not be held liable for any indirect, incidental, or consequential damages arising out of product use or website access.

Our liability in any case will be limited to the value of the product purchased.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date.

11. Contact Information

For any queries regarding these Terms & Conditions, you can reach us at:

📧 support@embrosquare.com